Say Hello

We read every message that reaches us. Whether you have found a mistake, want to suggest a subject or simply have a question about something we published, the editorial inbox is the place to start.

Our address

Write to notes@degus-international.org. The same small team that writes the articles reads the inbox, so your message goes straight to someone who can act on it. We do not run a phone line, a postal address for readers or social media accounts, so please treat email as the only official channel.

What helps us answer quickly

• The article link. Paste the address of the page you are writing about, so we know exactly which piece you mean.
• The sentence in question. If you think something is wrong, quote the line and tell us what you believe is correct.
• A public source if you have one. An official page or document helps us check a correction faster.
• A clear subject line. Something like "Correction: balance sheet ratios" lets us sort messages by urgency.

What we can and cannot help with

We are happy to clarify what an article says, explain how we reached a conclusion or point you to related pieces in the archive. We cannot give personal advice on investments, loans, tax, insurance or legal matters, and we cannot review your accounts, contracts or devices. For those questions, a qualified professional is the right person to ask.

Please do not send passwords, bank details, card numbers or copies of identity documents. We will never request them, and any message that claims to come from us and asks for them is not genuine. Our guide to spotting a phishing email explains why that rule matters.

Corrections come first

Messages pointing out a factual error that could cost a reader money or data move to the front of the queue. Other emails are answered in the order they arrive, usually within a few working days. When we change an article because of a reader's note, we record it on the updates page.

Topic suggestions

Many of our explainers began as a reader's question. If there is a technology, business or money topic you would like us to cover in plain language, tell us what you are trying to understand and why it matters to you. It helps to glance at What We Write About first, in case we have already covered it.

Business enquiries

Commercial enquiries are read when time allows, and not all of them get an answer. Genuine questions about quoting or reusing our content are welcome; the rules are on the Conditions of Use page.

Your data

We use your email only to reply and, where relevant, to fix an article. The details are in How We Handle Data.